UPLOADS AND TRANSFERS · SUPPORT

Import Dropbox, Drive or secure storage links

Prepare downloadable HTTPS links, protect access and understand when a cloud share cannot be imported.

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CategoryUploads and transfers
Steps4
Checklist6 verification points
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01

Use a direct downloadable share

The server must be able to retrieve the file without an interactive login or expiring page-only session.

02

Keep links private

Use the narrowest practical share and remove it after import when your provider supports revocation.

03

Test one file first

Confirm provider behaviour, filename and size before submitting a large list.

04

Verify import status

A pasted URL is not proof of arrival; check the resulting asset record and progress state.

COMMON QUESTIONS

Answers for this topic

01Why can a browser-visible link fail?+

It may point to a login page rather than the file itself.

02Can passwords be placed in the URL?+

No. Do not embed credentials or private tokens in ordinary links.

03How many links can one order accept?+

The order interface currently accepts up to 100 secure links per submission.

STILL NEED HELP?

Keep your question with the right order.

Sign in for help with an existing order, or email help@rupato.com for account and pre-sales questions.

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