UPLOADS AND TRANSFERS · SUPPORT

Send a large batch without restarting failed files

Use multipart device transfer, folder upload or secure-link import and verify every source before production.

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CategoryUploads and transfers
Steps4
Checklist6 verification points
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01

Choose the transfer method

Use device files for selected sources, folder upload for complete structures and secure links for accessible cloud originals.

02

Keep the batch stable

Do not rename or move local files while they are transferring. Keep the browser and device awake.

03

Retry only failed parts

Multipart transfer breaks large files into chunks and retries failed parts instead of restarting completed data.

04

Reconcile received files

Compare expected count, filenames and rejected formats before confirming production.

COMMON QUESTIONS

Answers for this topic

01What is the local-file limit?+

The current multipart route supports up to 20 GB per local file.

02Can I upload a folder?+

Yes, using a browser that supports folder selection.

03What if the browser closes?+

Completed assets remain recorded, but remaining local files may need to be selected again.

STILL NEED HELP?

Keep your question with the right order.

Sign in for help with an existing order, or email help@rupato.com for account and pre-sales questions.

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