GETTING STARTED · SUPPORT

Place your first production order

Choose a representative pilot, set output rules, see the estimate and confirm exactly what enters production.

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CategoryGetting started
Steps4
Checklist6 verification points
Need help?Use workspace support
01

Choose a representative pilot

Use easy, difficult and exception products rather than selecting only the cleanest images.

02

Name the job clearly

Use a campaign, range or shoot identifier your team and invoice reviewer will recognise.

03

Select service and output

Choose the primary edit, marketplace profile or custom format, then verify background, canvas and naming.

04

Review estimate before confirmation

Check image count, plan rate, turnaround multiplier, credit coverage and final instructions before sending.

COMMON QUESTIONS

Answers for this topic

01Does creating an order charge immediately?+

No. Production confirmation and the selected payment method control the charge.

02Can the brief be saved?+

Yes. Use an editing profile and workflow for repeat work.

03What if files are missing?+

Keep the order in preparation until the expected source is reconciled.

STILL NEED HELP?

Keep your question with the right order.

Sign in for help with an existing order, or email help@rupato.com for account and pre-sales questions.

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