THREE-LEVEL QUALITY CONTROL

A transparent file is not the same as a correct image.

Every full production order passes a production self-check and independent human QC. Senior QC is automatically added for first-time, complex, high-risk and failed work before the customer receives it.

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Clean background removal result on transparent pixels
Specialist production · Independent quality control
Level 1Production self-check
Level 2Independent human QC
Level 3Senior risk-based approval
ReleaseCustomer approval recorded
01

Level 1 · Production QC

The producer checks the service, background, clipping or mask, cleanup, colour, dimensions, format, naming and required outputs. A failed self-check stays in production and is not described as independent approval.

02

Level 2 · Independent QC

A different authorised reviewer compares original and finished files against the approved specification, checking product fidelity, edges, texture, crop, shadow, output count, naming and delivery packaging.

03

Level 3 · Senior QC

Senior review is triggered for Production Proofs, first orders, changed specifications, complex materials, AI-generated product imagery, high-value work, failed QC, complaints, repeat corrections and quality audits.

04

Keep approval evidence with the order

The order records checklist results, specification version, correction reason, reviewer and completion time. A Rupato specification failure is corrected without another production charge; a changed customer instruction is a scope change.

PRACTICAL ANSWERS

Questions teams ask before production.

01Is the instant AI tool human checked?+

No. The self-service AI remover is instant; customers can move images into a production order when they need independent human QC.

02Is every correction free?+

Rupato corrects failures against the approved specification without another production charge. New instructions or creative direction are treated as changes.

03Can customers define their own checklist?+

Yes. Saved specifications and enterprise quality profiles can include customer-specific checks.

04Does QC guarantee marketplace acceptance?+

No. Marketplaces control their own policies; Rupato validates the saved output profile and records delivery state.

ONE ORDER OR A COMPLETE CATALOGUE

Make the brief clear before the first file moves.

Rupato keeps uploads, specifications, tasks, review and delivery attached to the same production record.

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